AI automation developer · available for client work

Ivan Mark Mendez

I build systems that answer faster, route smarter, and follow up automatically.

I design AI-powered automation, CRM workflows, voice agents, and business systems that help teams respond faster and operate more efficiently.

View My Work ↗ Contact Me →

AI VoiceCRM Workflowsn8n

Ivan Mark Mendez

AI Automation Developer

GoHighLevel✦AI Voice✦Conversation AI✦CRM Workflows✦n8n Webhooks

01 / Professional summary

Technical systems, understood from the customer’s side.

I am an AI Automation Developer with hands-on experience in GoHighLevel AI Voice, Conversation AI, CRM workflows, triggers, custom fields, custom actions, and n8n webhook integrations.

My background also includes AI telephony, customer service, telemarketing, lead qualification, technical support, digital sales, and workflow testing. That combination lets me understand both the technical side of automation and the customer journey it is designed to improve.

CRM & workflowsStructure that keeps teams moving.
AI voice systemsConversations that route and qualify.
Webhook integrationsReliable data between platforms.
Customer focusAutomation built around real people.

02 / Experience

Built from automation, calls, data, and support.

Aug 2025 — Present01

AI Automation Developer

Core Business Solutions, LLC

Developed and managed AI automation systems using GoHighLevel, including AI Voice automation and Conversation AI workflows.
Configured sub-accounts, pipelines, workflows, triggers, custom fields, and automation settings for new clients.
Integrated n8n webhooks with GoHighLevel to connect external tools and transfer data automatically.

Sep 2023 — Aug 202502

Telemarketer

GabTech Global LLC

Conducted outbound calls for the EducateU campaign and pre-qualified interested prospects.
Verified lead information, answered enquiries, and scheduled follow-up calls.
Collected, organised, verified, coded, and categorised datasets for research and marketing use.

Dec 2021 — Aug 202303

AI Telephony Specialist

Core Business Solutions, LLC

Helped design, test, and implement AI-based telephony systems for business operations.
Configured and optimised VoIP and automated calling platforms.
Monitored telephony performance and troubleshot call-routing and integration issues.

Feb 2020 — Nov 202104

Customer Service Representative

VXI Global Holdings

Handled high-volume inbound calls concerning billing, account updates, and service issues.
Delivered technical troubleshooting support for mobile devices and connectivity.
Assisted customers with billing adjustments, payments, and plan upgrades.

03 / Core expertise

The tools and habits behind dependable systems.

AI & automation

GoHighLevel AI VoiceConversation AICRM workflowsn8n webhooksCustom fieldsCustom actionsTriggersPipeline setupWorkflow testingAI telephony

Sales & operations

Lead generationCold callingAppointment settingLead qualificationCustomer serviceObjection handlingClient coordinationActive listening

Professional strengths

CommunicationProblem-solvingCritical thinkingAttention to detailAdaptabilityTime managementPatienceTeam collaboration

04 / Services

Practical capabilities for teams ready to automate.

AI Voice Automation

Configure AI-powered voice workflows for lead engagement, qualification, routing, and follow-up.

GoHighLevel CRM Setup

Configure sub-accounts, pipelines, opportunities, triggers, custom fields, workflows, and account settings.

Conversation AI Workflows

Build automated customer conversations that handle enquiries, capture information, and support follow-up processes.

n8n Integrations

Connect GoHighLevel and external services through webhooks and automated data workflows.

Workflow Auditing

Review automation logic, diagnose workflow issues, test triggers, and improve reliability.

Remote IT Support

Assist with system setup, application installation, device configuration, and software troubleshooting.

05 / Beyond the role

Flexible support across the whole pipeline.

Freelance · Present

Digital Sales Specialist

Promoted and sold digital products and online services through social media and e-commerce platforms, handling enquiries, order processing, payment confirmation, and after-sales support.

Freelance · Present

IT Support Technician

Provided remote support for PC formatting, system setup, software installation, mobile device configuration, account recovery support, diagnostics, and operating-system updates.

06 / Education

Hotel & Restaurant Management

Marketing Management major · Colegio De La Ciudad De Zamboanga

A strong foundation in consumer behaviour, market analysis, strategic planning, data analysis, and professional communication.

07 / Contact

Let’s build a system that gives your team room to think.

For automation, AI voice, CRM workflow, or remote technical support, send a note and I’ll get back to you.

markivanmendez1997@icloud.com ↗+63 955 461 0909 ↗imendez.online ↗